At BISANJAY E-COM SOLUTIONS PRIVATE LIMITED, we strive to ensure clarity and fairness in our online retail operations. As we deal primarily in physical household and home products, this refund policy defines the terms applicable to returns and refunds.
Refund requests are accepted only if submitted within the specified return period. Products must be unused, undamaged, and returned in original packaging. Items failing to meet these conditions will not qualify for refund approval.
After approval, refunds are processed within 7 working days through the original payment method. Customers must provide correct order details and transaction information when submitting requests.
Refunds are not applicable for used products, damaged items due to misuse, or requests made beyond the return window. Any partial refund decision remains at the sole discretion of the company.
Email: bisanjayecom2025@gmail.com
Phone: 6370224191
Address:
Flat No. 858 1794, Laxmisagar, Central Road,
Laxmi Sagar, Bhubaneswar,
Khordha, Odisha – 751006
